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Zoom for conference calls11/6/2023 This nuanced “ meta-communication” involves using verbal and non-verbal sounds, such as “yeah” or “uh-huh”, that show attention, understanding, or agreement, distracts and interrupts the flow in a group conversation. Listening to group chats can be exhausting because we have lost the ways we use “back-channel” sounds to give turn-taking feedback. While the content and topics of our video conversations may remain the same, we are constrained by the technology. Switching from a laptop’s built-in microphone to a headphone microphone can mask a lot of environmental noises such as keyboard clicking or room echo. Something as simple as adjusting the position, distance, or direction of your microphone could make a big difference. Step into your listener’s shoes: record a meeting on your own and listen back to understand how others hear you. Face to face we can hear ourselves in the same environment as our audience hears us and we adjust accordingly but that’s not possible online. If you want to limit the negative effect your voice might be having on other callers, the problem is you don’t know what it actually sounds like on their devices. Squeaky chairs, eating crunchy snacks and slurping coffee can sound to the listeners as if you are chewing in their ears. Subtle sounds such as key tapping and swallowing sounds will be captured and amplified through the system. High pitch frequencies will be amplified, resulting in a squeaky, “Mickey Mouse” effect. ![]() ![]() ![]() In a conference call or video meeting, your voice is transformed by the microphone. Unnatural, unexpected and annoying sounds invoke a response in our brains and force us to concentrate on them.
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